Epic Phone Numbers and Emails

Customer Service Number:

  • (650) 430-1658
Send Message

Legal:

  • (415) 944-7975
    DMCA Inquiries

Epic Emails:

Customer Service
Legal
DMCA Inquiries, Privacy Inquiries
Media
PR Inquiries, Press Inquiries
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Epic Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Epic is 6504301658. 87% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call Epic mainly because of activation/ cancellation, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Epic Website:

Epic Help Center:

Corporate Office Address:

Epic Creations, Inc.
702 Marshall Street, Suite 280
Redwood City, California 94063
United States

Epic Rating Based on 14 Reviews

Rating details

2.3
more details
Customer service
Warranty
Delivery Service
Value for money

Rating stats

Rating trend

Summary of Epic Customer Service Calls

239 TOTAL
CALLS
00:32 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Epic?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “I I want cancel my epic auto pay”
  • “Trouble canceling my subscription”

Payments and Charges Question:

  • “Charge on my credit card”
  • “Billing”
  • “About the payment.”

Account Question:

  • “I have a problem with log in!”
  • “Membership”
  • “I got banned from voice chat”

Refund Question:

  • “Refund/cancelation”
  • “Refund”
  • “Need a refund didnt Recieve my vbucks”

Product/ Service Question:

  • “Vbucks”
  • “I tried to redeem a 13,000 v bucks card”
  • “Free vbucks its user ogtoxicfortnite”

Request for Information Question:

  • “Calling about my subscription”
  • “Need assistance”
  • “Questions about downloads”

Staff Question:

  • “Stop services”
  • “Stop service”

Employment Question:

  • “Writing job assignments”

Other Question:

  • “To add book's”
  • “Wrong charging”
  • “Yarn requirement Excel”

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